FAQ
How do I know which size to choose?
Our shoes fit true to size for most customers. If you’re between sizes, we recommend sizing up for the most comfortable fit.
Can I return the shoes if they don’t fit?
Yes, of course. You can return your order within 30 days of delivery as long as the items are unworn and in their original condition. Trying them on for fit is completely fine. You can read our full Return & Refund Policy for more information.
What if my order arrives damaged or incorrect?
If something isn’t right with your order, just contact us and we’ll make it right as quickly as possible with either a replacement or a full refund. You can also view our Return & Refund Policy.
Are the shoes comfortable for all-day wear?
Designed for everyday comfort, our shoes are lightweight, easy to wear, and made for long days on your feet without compromising on style.
Can I contact someone if I have questions?
Absolutely. Our customer support team replies within 24 business hours and is happy to help with sizing, orders, or anything else you need. Contact us anytime at support@lorenamor.com.
